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email marketing

If you’re using an eMail marketing application such as MailChimp or aWeber (and if you’re not, you should be!) you can take advantage of what’s known as an AutoResponder.

An autoresponder is simply a method that makes it easy to write a message in advance and have it sent automatically on a particular date or at some predetermined interval. For instance, if you’ve signed up for the Demystifying Social Media for Yarn Shops eCourse you’ll receive an email every Tuesday between 9am – noon your local time. Or, your email provider may allow you to set up a vacation autoresponder — for each message that arrives in your inbox while the autoresponder is activated, a reply that you have written in advance will automatically be sent.

After someone has confirmed their subscription to your mailing list it’s a great idea to have an autoresponder message sent to them that provides some useful information, such as:

  • how often they can anticipate receiving mailings,
  • the types of content typically included,
  • a list of links they might want to keep handy,
  • instructions for contacting you directly should they encounter any problems, and
  • instructions for unsubscribing should they choose to do so at some future date.

You’ll also want to thank them for subscribing to your list.

Beyond the initial communication, you may want to set up a series of emails that are sent on consecutive days, or every 3rd day, or once a week, or any other sequence that is appropriate for the information you’re delivering. In this way, it doesn’t matter when someone signs up; they’ll receive the same set of messages in the same pre-determined sequence that you’ve already defined.

Be sure to check out the Twitter for Brick & Mortar Businesses eCourse — it's a step-by-step guide to setting up your Twitter account, getting followers, and marketing your business 140 characters at a time.

How to Avoid Double Trouble

4 December 2009

Everyone is overwhelmed with spam these days. If you use email to communicate with your prospects and clients (and you definitely should be!) the last thing you want is to get flagged as a spammer. One of the best ways to prevent this from happening is to use a double opt-in sign-up.

Double opt-in simply means that after someone signs up for your list — whether you’ve captured their email address in a notebook and enter it into your email marketing application or they complete a signup form on your website — they are sent an email message that asks them to confirm their subscription request. This is most often done by clicking on a link or by replying to the confirmation message itself. This prevents someone from arbitrarily adding email addresses that are either invalid or belong to someone other than the person completing the form.

The confirmation message also serves another purpose: it lets people know the name of the list, who it will be coming from, and usually contains instructions on how to add your address to their whitelist so that it won’t inadvertently end up in their spam folder.

As a courtesy, make sure all emails you send to your list include unsubscribe instructions. Should someone decide that they no longer want to be on your list, give them an easy way to opt-out. Otherwise, they just might start marking your emails as spam.

Where are you @?

Articles

If your business email address ends with ‘@gmail.com’, ‘@hotmail.com’, ‘@yahoo.com’, ‘@aol.com’, or @{insert your internet service provider’s address here} you’re not only not building your own brand, it’s possible that your messages may not be reaching your valued customers.

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